Fisher Model and Pattern stands behind our products and guarantees your satisfaction.

We guarantee our products.
Fisher Model and Pattern promises to deliver high-quality products in good condition. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 30 days of receiving your order. We promise to process your request in a timely manner.

We guarantee first-class customer service.
Fisher Model and Pattern is committed to making you happy. If you have any questions or concerns regarding our products or services, please contact us at 530-876-9900, or e-mail paul@fishermodels.com. We will respond to or acknowledge your inquiry as quickly as possible.

We guarantee your security.
Every time you shop with Fisher Model and Pattern, you are backed by our security guarantee. When you are shopping at Fisher Model and Pattern, you are shopping on our secure server, which encrypts all of your personal information, including name, address and credit card number. All credit card transactions made on the Fisher Model and Pattern Web site are protected using industry standard SSL Security. All Fisher Model and Pattern credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign.

To view certificate information in Windows Internet Explorer: While in our secure order area, right-click on the bottom portion of one of our checkout pages and select the Properties item. In the Property Sheet window that appears, select the Certificates button to see certificate information. Please note: the Macintosh version of Internet Explorer does not support this functionality.

To view certificate information in Netscape Navigator: While in our secure order area, right-click (control-click on the Macintosh) on the bottom portion of one of our checkout pages and select the Page Info item.